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Contact Us | Service Request Form
 
If you require service on a product purchased at Fitness Town, please submit the following form.

* Required Fields

* Name:
* Street Address:
* City:
* Province/State:
* Postal/Zip Code:

* Email Address:
* Home Phone:
Work Phone:
Cell Phone:

* Date of Purchase:
* Invoice Number:
* Manufacturer:
* Model Number:
* Base Serial #:
* Console Serial #:

What is the name and location of the store you purchased from?


What is the name Sales Associate you dealt with?


Did you purchase a Customer Care Plan? YES NO

If yes, what is the duration of the plan you purchased?

What is the Protectioin Plan Invoice Number?

What was your method of Delivery?

Have you serviced this unit before? YES NO

Description of problem: *


Did your machine display and error code? YES NO

If yes, what was the error code?

Service Request submitted by (your name):

I would like in-home service*: YES NO


*Please note there is a minimum $50 in-home call-out fee on all warranty and non-warranty service; and for all customer care plan (CCP) claims only a $30 call-out fee applies. Proof of purchase must be provided to technician at time of service for all CCP warranty service.


Please enter the Verification Code.



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