You will receive reset instructions in your mailbox.
Did you buy the wrong gift? Change your mind about your purchase, or just dissatisfied with the product? No problem! Fitness Town offers a 30-day return/exchange policy on all unopened or unused products, returned in new, saleable condition.
Fitness Equipment and accessories purchased at Fitness Town may be returned or exchanged (excluding shipping and handling charges) for 100% refund if returned in its original package, unopened and unused within 30 days from the original date of purchase.
Refunds will be issued in the same method of payment as the original payment (e.g., credit card purchases will be credited to the original credit card account). Any cash refunds will be refunded with a cheque being issued and mailed from our corporate head office.
Purchases made online may be returned for a full refund (less shipping and handling) within 7 days of receiving the item(s). All merchandise for return must be in new condition, sealed in its original packaging. Shipping costs associated to the return are the customer's responsibility.
Any out of box and/or used product which is returned within 30 days of purchase will be subject to a minimum 25% restocking fee.